Privacy Policy
Rising Soul Retreat is committed to protecting the privacy of your personal information.
This policy explains how we collect, use, and disclose your personal information. It also explains how to contact us if you have any questions or wish to access your personal data.
Collection of Personal Information
The types of personal information we collect include:
- Identifying and contact information (such as your name, address, and email address).
- If you make a booking with us, we will collect details such as your contact information, names of guests, and optional details like dates of birth.
- During your stay, we may collect information regarding your travel arrangements, activity bookings, and accommodation preferences to enhance your experience.
- When you visit our website, we may collect data such as your IP address, browser type, operating system, and website activity through tools like Google Analytics.
- Other information, with your consent or as required by law.
We collect personal information directly from you or from an authorized person acting on your behalf. If we receive your personal information from a third party (such as a booking agent), we will take reasonable steps to ensure they have obtained your consent before sharing the data with us.
You may also choose to subscribe to our mailing list, which we use to send special offers and updates.
Cookies
If your web browser accepts cookies, a cookie will be stored on your device when you visit our website. Cookies help us collect information such as your IP address, browser type, operating system, and referral website details. We use cookies to track and analyze website activity.
If you prefer not to have this information stored, you can configure your browser to decline cookies. You can also opt out using tools such as: Google Analytics Opt-Out. You can read more about our cookie policy on the following page.
Use of Personal Information
We use your personal information only for purposes related to the delivery of our services. This may include sharing necessary details with:
- Local service providers where you have requested bookings or reservations (e.g., wellness services, activities, transportation, or dining reservations).
- Authorities or entities where required by law.
Data Quality and Security
We take all reasonable steps to:
- Ensure that the personal information we collect, use, and store is accurate, complete, and up to date.
- Protect personal data from misuse, loss, unauthorized access, modification, or disclosure.
- Where permitted by law, securely delete or de-identify personal information that is no longer required.
Payment transactions are processed securely through third-party providers. We do not store credit or debit card details on our systems.
Access to Your Personal Information
If you have questions or concerns about how we handle your personal information, or if you wish to access or update your data, please contact us at admin@risingsoulretreat.com
We will provide access to your personal information where practicable and make reasonable corrections if any data is inaccurate or outdated.
Complaints
If you believe that your privacy rights have been breached or that we have not handled your personal information in accordance with applicable privacy laws, you may contact us, and we will work to resolve your complaint as quickly as possible.
Contact Us
For any privacy-related inquiries, please reach out to us at admin@risingsoulretreat.com
Last Updated: 31 January 2025
